Email Forensics

Digital forensic investigation of suspicious supplier email and transaction fraud.

Country: India

Client Industry: Information Technology

Background

XEye Security was engaged by an Indian IT firm to investigate a suspicious email incident involving a supplier account. The message triggered financial action, yet the supplier denied initiating it. The client suspected spoofing or unauthorized access and requested a digital forensic analysis to determine the source and legitimacy of the communication.

Challenges

1. Disputed sender identity despite valid domain authentication

2. Possible spoofing via manipulated SMTP headers

3. Lack of visibility into supplier-side mail infrastructure

4. Immediate financial impact due to assumed trust in sender

Solution

1. Conducted full email header and metadata analysis

2. Verified domain protections using SPF, DKIM, and DMARC

3. Mapped delivery paths for spoof trace reconstruction

4. Delivered actionable recommendations for email policy hardening

Results

1. Confirmed spoof origin with forensic accuracy

2. Enabled vendor-side security improvements through client feedback

3. Strengthened internal finance controls for email-triggered actions

4. Restored trust in critical supplier communications

We are ready to respond to your cybersecurity emergencies with precision and care.