Web and API penetration testing with grey and black box methods.
Country: Australia
Client Industry: Healthcare Technology
Background
A healthcare technology provider offering AI‑powered receptionist and phone answering solutions required a comprehensive VAPT engagement to secure its web application and API services. With sensitive patient data and third‑party AI integrations, the organization needed assurance that its platform was resilient against exploitation and compliant with international and regional standards.
Challenges
The platform faced risks in web application authentication and session management, along with vulnerabilities in API endpoints that integrated with third‑party AI services. These weaknesses created potential exposure of sensitive healthcare data and compliance gaps with ISO27001 and Australian cybersecurity laws.
Solution
Grey and black box penetration testing was conducted across the web application and API services, simulating real‑world attack scenarios including OWASP Top 10 vectors. Detailed findings were documented with prioritized remediation steps, and structured retests were performed until all vulnerabilities were resolved. The engagement also included compliance‑aligned reporting and a remediation completion certificate to validate the secure posture.
Results
All critical vulnerabilities were successfully identified and remediated, securing both the web and API integrations against exploitation. The organization achieved compliance with ISO27001 and Australian cybersecurity standards, strengthened its resilience in handling sensitive patient data, and gained confidence through transparent reporting and validated remediation.
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