Phishing Simulation and Awareness Training

Targeted phishing simulation to assess and improve employee cybersecurity awareness.

Country: Egypt

Client Industry: Financial

Background

XEye Security was commissioned by a mid-sized financial firm in Cairo to evaluate their workforce's resilience against social engineering attacks. The organization had never conducted phishing drills before and expressed concern over email-based breaches. We designed and executed a tailored phishing simulation campaign, aiming to identify gaps in staff awareness and deliver practical training where needed.

Challenges

1. Employees clicked on simulated phishing links with high frequency

2. Several credentials were submitted through fake login portals

3. Lack of understanding around email spoofing and domain impersonation

4. No prior internal training on phishing or social engineering threats

Solution

1. Deployed multi-phase phishing simulations mimicking real-world lures

2. Delivered hands-on awareness sessions focusing on email hygiene and threat indicators

3. Integrated micro-learning follow-ups and refresher quizzes

4. Provided leadership with heatmaps of team-wide vulnerability zones

Results

1. Employee phishing detection rate improved by 84% post-training

2. Zero credential submissions in follow-up simulation tests

3. Confidence in internal email workflows dramatically increased

4. Ongoing phishing awareness program launched with quarterly campaigns

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